We take all major credit cards. (and coming soon Sweater Heads gift cards)
We usually ship within 2-3 business days of purchase. Most items will ship via US Priority Post with Delivery Confirmation/Tracking #.
US Postal First Class International. Tracking and insurance are not available with this shipping option. Buyer must assume the risk. Shipping times vary and can take up to 4-6 weeks. (We cannot be held responsible for lost packages, damages incurred during shipping, taxes or fees.)
For buyers outside the US, you are responsible for any duties or customs charges.
Refunds and Exchanges
Web Only (Since you are unable to try any items on when you make an online purchase, we do offer refunds for purchases made from our web store. If you have any problems with your online order please, contact us immediately and we will work together with you to either exchange the item for different size/color or issue a refund if necessary. You are eligible for a Web Only Refund if the goods are returned to our studio within 14 days of the original order. Once the item is returned in its original state we will refund your purchase price. You will be responsible for shipping costs.
All items purchased in person or received as a gift from our storefront or on the road at an Art Festival are eligible for exchanges and store credit only.
Additional Policies and FAQs
Thank you for visiting our shop. We are committed to green living and sustainable practices. Our zero waste project was developed to inspire other makers and maintain a zero waste studio. If you would like bulk orders please do not hesitate to ask.